FAQ
Before entering the cabin, consult our answers: here you will find everything you need to use Blue Light centres independently, safely and consciously. The information applies to both Cassarate and Paradiso, unless otherwise stated.
Before entering the cabin, consult our answers: here you will find everything you need to use Blue Light centres independently, safely and consciously. The information applies to both Cassarate and Paradiso, unless otherwise stated.
General
'Type 3' is a classification that distinguishes solariums that comply with strict Swiss protection and performance parameters. In practice, it certifies that the device operates with a focus on safety, efficacy and skin protection.
18+ only. You have to identify yourself with an ID on Blue Pay, if you register you will use the StudioControl app to log in by showing your personal QR Code.
No, access is free: choose on Blue Pay the free booth you prefer after logging in with the document or QR code.
It depends on the cabin and your phototype: consult external tables or use Skin Control for a customised calculation.
The cabins are individual; for safety reasons only one person is allowed in at a time. Exceptions granted by calling first with the Blue Phone.
No: the technical equipment varies slightly; some solariums are only present in one location. The Prestige 1100 and 1600 as well as the Pilot are present in both centres.
A device with a sensor that analyses the skin and prints out the recommended minutes of exposure: you will find it in the main hallway of every centre.
Hygiene
Yes: spray, wait 30s, then dry; repeat after the session.
Daily deep sanitisation; floors treated several times a day.
Avoid greasy products: they ruin plexiglass; if indispensable, use the film provided.
Only spraying on the hand, never in the air.
No, to keep surfaces clean.
Payments & Recharges
Cash (1-2-5 CHF), Blue Card, cards, TWINT via Blue Pay.
No, but simplify access and activate the possibility of loading your blue account with attractive bonuses.
It is purchased at BLUE CHANGE by pressing the BLUE CARD button and inserting a 10 CHF note or 5/2/1 CHF coins.
Yes, directly in Blue Pay; or cash in Blue Change.
No, but you can pay with the card and digital payment systems, but only when there is no amount on the card for the chosen session.
It is carried over to the next session; it does not lapse.
Contraindications
Read the package insert: if photosensitivity is indicated, avoid exposure or reduce the minutes.
Always consult your doctor; if there are no contraindications, use a short time.
At least 48 hours.
It is good to wear goggles, which can be found in the Blue Shop, in solariums that have high-pressure lamps on the face, in sun showers, those with dark eyes can do without them.
The new law in force in Switzerland from 2020 prohibits the use of solariums by minors.
Security
No: excess UV can damage the skin; respect the minimum break of 48h indicated in the exposure programmes.
Yes: electronic system keeps UV emission constant and the booths are TYPE 3 certified.
Stop the session and call us now with the free Blue Phone (+41 91 972 18 14).
Not recommended: deficiency like excess UV is harmful; follow Skin Control tickets or tables.
It is not compulsory but advisable. Goggles are available in the Blue Shop.
You have to start from the initial exposure programme.
Cassarate: 2 side doors - Paradiso: 1 front door.
The doors from the inside can always be opened even if there is a power failure by operating the handles.
Yes, CCTV cameras monitor the corridors and payment area 24 hours a day; footage is stored according to Swiss privacy regulations.
The fire/burglar alarm system immediately warns us that the alarm has gone off; if the siren goes off, please leave the centre as soon as possible.
No: the doors can always be opened manually from the inside and the emergency lighting is activated immediately.
Just pick up the receiver and wait to talk to us. For urgent reports or requests for help with using Blue Pay or otherwise. Helpful feedback is rewarded with free sessions.
Miscellaneous
Touch display with solarium info, prices, news, promos and 'Health' section.
With the SkinControl you can have your skin analysed free of charge within seconds and the device prints out a ticket with the recommended exposure times for each cabin. Do not use on hairy parts so as not to distort the measurement.
- Place the sensor on the top of the wrist and press the SET button.
- Place the sensor on the bottom of the wrist and press the SET button.
- Position the sensor just below the bend of the elbow and press the SET button.
In 3 seconds you receive the ticket with phototype and recommended minutes for each cabin.
For the first sessions, we recommend following the exposure times indicated on the outside of each booth.
+41 91 972 18 14; useful feedback rewarded with free sessions.
Letterbox for non-urgent suggestions or communication.
Mirror and cleansers in the toilets; avoid applying make-up in the cabin.
Protective goggles, snacks, drinks and useful pre/post-session items.
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Still have questions or want more information?
Contact us and we will be happy to get back to you as soon as possible!